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We boldly seek to set new standards in Quality, Safety, and Environmental Responsibility, with continuous improvement outcomes for all of our stakeholders. We have regular consultations with our global teams, which enables us to analyze our performance and make systematic efforts to improve it.
It is our policy to continually assess and improve our performance to provide the highest standard of products and service to our patrons, while achieving true value for money. Our leadership and employees are highly motivated and committed to using a Quality Control Plan, providing our customers with an effective means of performance measurement and our patrons with a high quality of service. We improve the abilities and success of all of our employees through education, training and development, coaching, and support to achieve excellence in all areas of our operation.
Our philosophy of quality is instilled in each and every employee, creating a culture of continuous improvement.
Through our Quality Assurance Program, we achieve:
• Timely performance
• Compliance with regulations and guidelines
• A robust program for HACCP Plan compliance
• Management efficiency
• Cost Control and Total Value
Our Quality Assurance Program consists of a number of mutually supporting modules that are a part of our Operational Management System and the basis of our ISO 9001 accreditations:
• Quality Control Plan-designed to establish standards, supporting processes, and performance monitoring, deficiency avoidance, corrective actions and reporting
• Quality Monitoring Plan-often complemented with a computerized monitoring system that provides a structured approach to performance monitoring, deficiency avoidance, corrective actions and reporting
• Food Safety Management-developed to ensure the safety of food
• Customer Satisfaction Surveys-a critical feedback system
Momentum Solutions Health and Safety Management Plan is based on the International Standard for Safety Management Systems OHSAS 18001. A natural fit with this program are our initiatives in Health and Hygiene, Environmental Consciousness, and Quality Control, and as such Health and Safety is a key part of our Integrated Health, Safety, Environment and Quality Program.
Recognizing that our policies alone will not impact on our performance – the way forward is to clearly link processes and procedures that will engage our people. The Health, Safety, Environment (HSE) model we have developed comprises five interrelated components:
• Commitment and Leadership
• Policies and Objectives
We are continuously improving our systems and procedures through analysis, auditing and benchmarking.
At Momentum Solutions we recognize that we should strive to minimize adverse impacts on the local environments in which we operate, and the global environment in general.
We acknowledge that we have both a legal and moral responsibility to consider environmental impacts on all aspects of business and to ensure best practice solutions are incorporated into business policies.
Our Environmental Policy is supported by our Environmental Strategy Management documents that state our company’s overall objectives in relation to environmental impact and set out specific areas of action and responsibility. Wherever possible, a joint partnership approach will be
encouraged to enable Momentum Solutions to work with customers and suppliers to progress environmental awareness, together with local, national and international initiatives.
Our Management Document detail areas of action and responsibility in general terms and also within the specific areas of: